Insurance Information


Peace of mind and a relaxing holiday for you and your family.

Peace of mind

The cost of travelling without insurance can be high, not only financially but in terms of disruption to your family holiday.

With over 40 years experience of arranging self-drive family holidays we think we know many of the pitfalls that befall our clients when travelling in Europe so we have selected a reputable insurer who offers a wide range of policy options. The special policies we have agreed with Mondial Assistance are specifically designed to cover the problems encountered on motoring holidays. So if your car breaks down, for example, the insurer will arrange a hire car or overnight accommodation while your car is repaired.

We strongly recommend that you read the links below, in particular to see what exclusions apply and whether a policy is suitable for you. There is also a short summary of the insurance policy at the bottom of this page. 

Important information about your Insurance
Download the Holiday Insurance policy details (578KB PDF)
Download our terms and conditions (68KB PDF)

To open a PDF file you need Adobe Reader software, which you can download free via the Adobe website.

Booking conditions

It is a condition of booking with Canvas Holidays that, at the time of booking, you either give us details of the insurance cover you have in place (which must provide the same level of cover as our policy) or that you take our insurance. Please see clause 9 of our booking terms and conditions.

Whilst it is your responsibility to obtain adequate insurance for all members in your party, we, as experts in overseas travel, will be very happy to help you meet this responsibility with our specially tailored travel and motor breakdown insurance packages which are simple to understand and sensibly priced. We do not give advice or make personal recommendations in relation to any travel insurance product. You must make your own decision as to whether any insurance product we offer is suitable for your requirements. Please see Policy Details above for the exclusions that apply to these policies.

If you wish to cancel your insurance policy you may do so within 14 days of booking unless you have already travelled, made a claim or intend to make a claim. 

Equipment Breakage - cover only £16.50 per party

For just £16.50 per party you are covered for up to 31 days for accidental damage and loss of equipment occurring in or to your Canvas accommodation. Even if there is an accident that results in serious damage, there is no extra to pay (the Breakage Waiver is non-refundable). If you choose not to take the Breakage Waiver you will be asked to complete a Declaration Bond with your couriers on arrival at each campsite. By signing this form, you are agreeing to pay for any damage caused to your accommodation and/or inventory upon your departure. Please note that the Breakage Waiver does not cover any equipment which is removed from the safety of the campsite.

Personal and Car Breakdown Insurance - insurance packages for the whole family

We have negotiated family insurance packages for two adults and all dependent children. These packages offer considerable savings on our individual personal insurance and car breakdown prices.

Family Plus Package

Pay for vehicle and two adults and all dependent children are free (which is a saving of up to £120 on a personal insurance premium, if you are travelling with four children)

Family Insurance Package

Duration of policy

Family Package
(2 adults and all children)

Up to 8 days/7 nights

£48.00

Up to 15 days/ 14 nights

£78.00

Up to 22 days/21 nights

£90.00

Extra week or part thereof

£16.50

All premiums include Insurance Premium Tax at the current rate.

Family Plus Package (vehicle plus 2 adults and all children)

Duration of policy

Family + Vehicle
(2 adults and all children)

Up to 8 days/7 nights

£69.00

Up to 15 days/ 14 nights

£94.00

Up to 22 days/21 nights

£109.00

Extra week or part thereof

£19.00

Note: Vehicle must be less than 15 years old. All premiums include Insurance Premium Tax at the current rate.

Car Breakdown Insurance (premiums per vehicle only) 

Duration of policy

Vehicles 0-15 years including baggage

Up to 8 days/7 nights

£37.00

Up to 15 days/ 14 nights

£42.00

Up to 22 days/21 nights

£49.00

Extra week or part there of

£8.00

Note: Vehicle must be less than 15 years old. All premiums include Insurance Premium Tax at the current rate.

Car breakdown - summary of cover

Motor Breakdown Insurance

Limit (up to)

Cover before you leave
- Breakdown assistance
- Replacement Vehicle


£300
£800

Emergency roadside repairs and getting you to a garage

£500

Getting you home or continuing your journey

£800

Spare parts delivery

£1,000

Getting the vehicle back

£2,000

Legal expenses

£20,000

Missed Motorail connection

£750

Personal possessions

£500

 

Personal Insurance (premiums per person)

Duration of policyPersonal Insurance
Adult        Child 4-18
Up to 8 days/7 nights£16.00         £16.00
Up to 15 days/ 14 nights£26.00         £26.00
Up to 22 days/21 nights£30.00         £30.00
Extra week or part thereof £5.50           £5.50

Note: Children under 4 are covered free. Child rate applicable for ages 4-18 when accompanied by an adult. All premiums include Insurance Premium Tax at the current rate.

Personal Insurance - summary of cover (see the links above for full policy details)

Personal Travel InsuranceLimit (up to)Personal Travel InsuranceLimit (up to)
Cancellation or curtailment Final invoice costDelayed possessions £75
Emergency medical expenses £2 millionLoss of passport£250
Hospital benefit £600 Personal accident £15,000
Personal possessions£1,250Missed departure£500
Single article limit £200 Delayed departure£100
Valuable limit £300 AbandonmentFinal invoice cost
Personal money £500Personal liability£1 million
Cash limit £300Legal expenses £25,000