FAQs - Accommodation

All our accommodation is self-catering, so your kitchen will have essential utensils and crockery for cooking. We don’t supply cleaning products (e.g. cloths, detergents or tea towels), or store cupboard basics such as salt and oil.

Our accommodation comes with pillows and blankets but linen is not included. Linen is only included with selected accommodation on certain campsites. Where it is not included, linen is available to hire on selected campsites, along with bath mats and shower towels. (Please order these when you book as we do not store spare packs on site.)  Please note linen is not available to hire on every campsite. In some cases, you will have to bring your own linen or contact the campsite directly to add this service.

Our uniquely-designed Maxi Tent has two bedrooms. One has a double bed, and the other has three singles, but can be divided to give you three bedrooms. 

The separate kitchen area has a child safety gate, and is equipped with a four-ring cooker and grill, fridge with ice box and all essential utensils and crockery. There is a living area with curtains at the windows and electric lighting throughout. Outside furniture and a barbecue is provided so that you can make the most of the long summer evenings with al fresco dining.

Our Safari Tents have 2 bedrooms and a bathroom. The charming interior creates a warm, welcoming atmosphere to quickly make your tent feel like home.

We also sell Tent Lodge and Tent Lodge Comfort. These are two bedroom tents which sleep 5 people. Outside there is a garden table and chairs on a low terrace with a parasol.

In our mobile homes, each twin bedroom can be converted to provide one single bed and a cot. To make room for the cot just lower the fold-down bed and slide it under the other one.

In the Maxi Tent, there is space in the second bedroom for a cot. The second bed can be removed if required.

Please contact us on 0345 268 0827 for further information regarding the layout of your chosen accommodation.

We are keen to ensure that our fun-filled camping holidays are available for everyone to enjoy.Our Maxi Tents are suitable for wheelchair users, but access to and around campsites can vary.The steps on mobile homes make them unsuitable for wheelchair access.However we do have selected campsites which have disabled access mobile homes: Camping Almadies, Aqua Viva, Atlantic Club Montalivet, Baie de Kernic,Boissiere, Coteau de la Marine, Domaine des Chaussy, Domaine de Kermario, Domaine des Iscles, Domaine d’Eurolac, Dune Blanche, Foret, Ile du Rhin, Loyada, Mas, Palavas, Parc des Allais, Ried, Sainte Baume (Nanas-le-Pins) and Vignes.  Please call us on 0345 268 0827 and we can help you decide. 

You can enjoy as many types of accommodation as you like – please call our sales team and they will be able to help you plan and price up your holiday.

You can choose to rent a tent, mobile home or lodge through Canvas Holidays. Or you can rent an empty pitch if you'd like to bring your own camping equipment.

On selected campsites, subject to availability, we can reserve your exact emplacement for an additional charge.   However, please note, we do reserve the right to change your emplacement, for operational, safety or other unforeseen circumstances.  We therefore advise that any such requests should not be considered a mandatory condition of your booking.   In the event we need to change your specific emplacement, we will find a suitable alternative and will provide you with a refund of the amount paid to secure your emplacement.. Please note this costs £5/€5 per night capped at £35/ €35 in low season and in high season costs £10/€10 per night, capped at £70/ €70.

On campsites in which you cannot pay for your emplacement, please let us know your preferences when you book. We always do our best to meet special requests, but these are not available at all sites and cannot be guaranteed.

Please contact our Contact Centre team for further information on 0345 268 0827.

We show a guide to the layout of the accommodation on each of the accommodation pages as a guide. The layout may vary between campsites and mobile home types. Our accommodation images have been styled for photographic purposes.

On certain campsites, there will either be a charcoal or gas BBQ provided with your accommodation. Please note there may not be a BBQ provided on all campsites. In the case that you do not have a BBQ provided with your accommodation, you may be able to hire this directly from the campsite at an additional cost.

Site owners/ local authorities sometimes impose total barbecue bans at times of high fire risk.

For further information visit the campsite page or contact the team on 0345 268 0827.

There can be a mix of European and British sockets so we recommend you take some plug adapters. These can be purchased at airports, ports or in some supermarkets.

Yes. There is electricity for the kitchen appliances and lighting, plus an extra socket.

This varies from site to site. Sites near the beach or major towns/cities typically have smaller emplacements, while countryside sites typically have larger ones. Sites in Italy and Spain are generally smaller, and during high season you normally park your car on the road or in a parking area.