FAQs - Planning & booking your holiday

Our non-refundable Breakage Waiver is £16.50, and covers you for accidents and loss of equipment in or to your Canvas accommodation. Even if an accident results in serious damage there is no extra to pay. The Waiver does not cover anything you take outside the campsite, for example kitchen items used for off-site picnics.

If you don’t want to pay the Breakage Waiver you can complete a Declaration Bond at each campsite instead. Signing the Bond means you agree to pay on departure for any damage caused to your accommodation and/or inventory.

Please note the breakage waiver is not applicable on all of our campsites. Some of our campsites require a deposit upon arrival. For further information of this please contact the customer care team on 0345 268 0827 or visit the campsite page directly.